The I•ROC wellbeing Story
Penumbra is a Scottish Voluntary Sector Organisation, working in the field of mental health. We provide hope and the possibility of a fulfilling life for people with mental health problems. Working across Scotland we provide a range of high quality recovery focused services for adults and young people who experience mental health problems. Penumbra also campaigns to raise awareness of mental health issues and reduce the social stigma attached to them. We can provide training and consultancy on a range of issues related to health and well-being.
Penumbra’s mission is to provide a range of high quality services and activities that improve mental health and wellbeing. To achieve this we seek creative and innovative solutions and work in partnership with people and agencies who share our vision. We believe that services should be designed and delivered in a flexible way that places the personal outcomes of each person at the centre. I.ROC Wellbeing is the basis of a personal outcomes approach that we believe supports this delivery and enables personal recovery journeys.
We developed I.ROC - a mental health assessment toolkit - in partnership with people who use our services in order to transform our organisation. The starting point was to ask the question ‘so what difference do we make?’ This led us to conclude that like many other organisations we could show the effectiveness and efficiency of our work in terms of number of people supported, services delivered and some good anecdotes about the individual successes we supported. However it did not really measure the actual benefits gained by the people we support, nor did it provide us with a clear picture of the difference people were making to their wellbeing. Our aim was therefore to develop an approach that was
- Recovery focused
- Outcomes based